Hampton Inn and Suites Los Angeles Burbank Airport

Hampton Inn always provides that free hot breakfast which I love. This one is extra special because they also provide complimentary shuttle rides to/from the following locations: Burbank Airport, Downtown Burbank, and Empire Center. Just set it up with the Front Desk. If the shuttle is not available for whatever reason, the front desk will call a Lyft for you! Special shoutout to Joanna for being such a helpful front desk representative!

This was a great hotel, staff are very friendly, room was nice and clean. This is valley parking only so be prepared for that. Close to the Burbank airport so easy to get in and out.

Visiting the LA area for 5 days and 4 nights from Texas over the New Year. We have stayed at many Hampton Inn and Suites over the years and across 21 states. This by far is the absolute best Hampton Inn and Suites we have ever stayed at. Is was emaculant, service was phenomenal, and the staff was amazing. Our room was cleaned everyday and everyone from the front desk to housekeeping to valet were so friendly, kind, helpful, and professional. Kudos to all of you for making our stay memorable.

Wanted a hotel close to Universal Studios. The place was very nice, nothing major to complain about. You can get noise if you are on a lower floor from kids running around on the floors above you and yes you will get some noise from outside traffic but this wasn’t a huge deal for us. The room was clean and roomy but furniture and fixtures def needed updating. The bathroom was fine, beds were ok, pillows were WAY too soft for me (I needed 3 just to elevate my head). The free breakfast was ok, what you’d expect, eggs, potatoes, muffins, waffles etc. I didn’t like the fact that you had to pay for valet parking (not optional) but considering the area this seems to be the norm. They have a free cookies and milk service each night which is a nice touch, free coffee in the lobby, free morning paper etc. I would stay here again. The price was very fair considering the location and room size. We got 2 queens with a pullout bed. It could use a deep clean and def use some updating but overall better than avg for this price range.

Really nice hotel, rooms are very spacious, and the staff is very friendly. The breakfast is good. Only thing that makes this hotel difficult is, if you like walking to restaurants, there's only one close by.

To the Management of Hampton Inn/Hilton, I am writing to commend the exceptional service my family and I received during our stay at the Hampton Inn in Burbank, California, from November 22nd to November 29th, 2025. The entire team—from the front desk and kitchen staff to room service and valet—demonstrated a level of care, integrity, and commitment to their jobs that is truly rare. We noticed this extraordinary service from the moment we arrived: Front Desk & Valet: Staff members were welcoming, quickly learned our names, and offered helpful suggestions, such as alternative parking options (though we ultimately used the efficient valet service every night) and local dining recommendations. One evening, a valet quickly recovered my wife's dropped credit card and had the front desk call us within minutes of entering our room. A young woman often seen at the front desk was also an active valet, always engaging us about our day and sharing her aspirations for professional growth within the company. Kitchen Staff: They maintained a consistent, well-stocked, and immaculate breakfast service. They spoke to us as if we were acquaintances. Housekeeping: The youngest cleaning lady on the third floor went beyond simply making the beds. She took the time to organize items in our bathroom in a helpful manner we maintained throughout our trip and even paired and sorted our shoes along the wall—small, thoughtful acts that genuinely enhance a guest's stay. Overall Commitment: I witnessed numerous examples of staff going above and beyond. One middle-aged employee seemed to do a bit of everything—vacuuming, cooking on Thanksgiving Day so colleagues could be with their families, and even assisting us with a room change halfway through our stay. When I remarked on his varied duties, he simply responded that he "loves caring for people." I also observed a young man at the front desk handling a challenging situation with a walk-in guest who was behaving erratically regarding a package shipment. The employee managed the situation with tact, professionalism, and appropriate caution. Little Things: Each morning, we enjoyed fresh coffee in a spotless space, while freshly baked cookies from 6 pm to 8 pm, game day snacks, and holiday decorations combined to create a welcoming, cozy atmosphere that made us feel at home. In all our years of recreational travel, this group of employees truly stood out. Their actions were not "major things," but consistent displays of genuine effort to help the guests. I am so thoroughly impressed that I felt compelled to share this experience. I've never written a letter like this in the 20 years we've been traveling. I do not know whether this is a result of specific Hampton Inn/Hilton training or simply a team that is outstanding and self-motivated, but their exceptional service deserves recognition.

Continental breakfast. Convenient store within walking distance. Front desk has plenty of brochures for food delivery! Pool and fitness are modern and up to date.

The rooms were nice and clean. No smell. The people working there were very nice and kind. It is also close to a lot of amusement/theme parks. They have free breakfast for guests. There is a 24 hr. Snack shop with medicine and first aid too. They also have a heated pool. Very nice place would go again.